Privacy policy

This policy explains how Loyo (“we”) processes personal data of visitors of https://loyo.sk and of people who contact us through the website. Data is processed in accordance with Regulation (EU) 2016/679 (GDPR).

1. Controller

Loyo, contact: hello@loyo.sk.

2. What data we process and why

• Demo / contact form: name, business name, email, phone, type of business, message. Purpose: responding to your request and arranging a demo. Legal basis: pre-contractual steps (Art. 6(1)(b)) and our legitimate interest in responding to enquiries (Art. 6(1)(f)). Retention: 24 months after the last contact.
• Newsletter: email. Purpose: sending product news. Legal basis: consent (Art. 6(1)(a)); you can unsubscribe at any time via the link in every email or by writing to us.
• Website analytics: we use Umami, a privacy-friendly tool that does not use cookies and does not store IP addresses or any identifiers that could identify you. Legal basis: legitimate interest in understanding website usage.
• Server logs: our hosting provider (Vercel Inc., EU region) keeps short-term technical logs for security and operation.

3. Recipients and processors

Vercel (hosting), Supabase (database, EU region), Umami (analytics, EU), Telegram (internal notification of new enquiries to our team). We do not sell personal data and do not transfer it outside the EU/EEA except where the processor guarantees an adequate level of protection (standard contractual clauses).

4. Your rights

You have the right to access, rectify, erase or restrict processing of your data, the right to data portability, the right to object and the right to withdraw consent. Requests: hello@loyo.sk. You may also lodge a complaint with the Office for Personal Data Protection of the Slovak Republic (dataprotection.gov.sk).

5. Cookies

The website uses no marketing or analytical cookies. Only technically necessary storage is used for the website to function.